How about this one from yesterday. A guy who owns a used car lot got his hands on one of our vans and was calling for an owner's manual so he can resell it.
S: Can I get your mailing address. C: Yeah, I live in Lansing MI. That's 48911. On S. Whatever Street. 2606. S: Wait, what's the 2606? C: That's my street address. S: So what's the 48911? C: My zip code. S: Okay, can we start over from the beginning please (YODA)?
I didn't actually call him Yoda, but I really really wanted to. Who the hell gives their address totally ass backwards?
I have similar things, things that are a little more specialized towards my job, but still, it's frustraiting.
Caller: I'm having problems projecting my filmstrip Leon: (knowing they don't have a filmstrip, an antiquated format) Is this a computer Powerpoint presentation that you're trying to show, or is it a slide projector? C: Oh, I'm sorry, it's slides. L: OK, no problem. Just not showing up on the screen? Any light from the projector? C: No, none. L: I'll be right there.
I go there to find that the person was trying to get a CD player to work. HUH?!?
At work, I answer the 800 line. Which is one digit different from some insurance company.nikkikatApril 7 2009, 18:02:47 UTC
Allow me to share today's gem of a conversation, which is not unusual in the slightest:
Caller: Haih, (picture a REAAAALY exaggerated southern accent) I got a bill from y'all for mah motorcycle, and there's a problem with mah insurance, and I need y'all to fix it cause mah motorcycle done got crashed up and- Nikki: I'm sorry, you have the wrong number, this is a University- C: This is the number on mah card, and y'all need to fix mah insurance- N: I'm sorry, you've dialed the wrong number, I believe you are one digit off- C: But why did they put your number on mah card? N: No, I'm sorry, I think you misdialed. C: *slams down phone, calls back two minutes later, repeat entire conversation*
I also get calls to check Chevron gift card balances, if anyone is interested.
Comments 4
I forgot why I called now...
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S: Can I get your mailing address.
C: Yeah, I live in Lansing MI. That's 48911. On S. Whatever Street. 2606.
S: Wait, what's the 2606?
C: That's my street address.
S: So what's the 48911?
C: My zip code.
S: Okay, can we start over from the beginning please (YODA)?
I didn't actually call him Yoda, but I really really wanted to. Who the hell gives their address totally ass backwards?
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Caller: I'm having problems projecting my filmstrip
Leon: (knowing they don't have a filmstrip, an antiquated format) Is this a computer Powerpoint presentation that you're trying to show, or is it a slide projector?
C: Oh, I'm sorry, it's slides.
L: OK, no problem. Just not showing up on the screen? Any light from the projector?
C: No, none.
L: I'll be right there.
I go there to find that the person was trying to get a CD player to work. HUH?!?
Reply
Caller: Haih, (picture a REAAAALY exaggerated southern accent) I got a bill from y'all for mah motorcycle, and there's a problem with mah insurance, and I need y'all to fix it cause mah motorcycle done got crashed up and-
Nikki: I'm sorry, you have the wrong number, this is a University-
C: This is the number on mah card, and y'all need to fix mah insurance-
N: I'm sorry, you've dialed the wrong number, I believe you are one digit off-
C: But why did they put your number on mah card?
N: No, I'm sorry, I think you misdialed.
C: *slams down phone, calls back two minutes later, repeat entire conversation*
I also get calls to check Chevron gift card balances, if anyone is interested.
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