Comments | musesfool: we'll share perfect moments

musesfool

we'll share perfect moments

Sep 29, 2011 10:54

So Delicious is now promising that all the functionality they took away will return! Which, you know, will be great if it actually happens (tags with slashes in now work), but my thing is, why did they not make all this known prior to relaunching? Why not say, "Everything's going to change on X date, and while at first it will look like everything' ( Read more... )

tv: criminal minds, i should've been a librarian, this is captain america calling, don't make me shoot you

Comments 11

giandujakiss September 29 2011, 15:09:29 UTC

Yeah, the Delicious people are crazy. I kept checking their posts and their lists of "to fix" items to see if they were even acknowledging the / tag issue - because I figured, if they know and plan to fix, no need to panic. But the problem of tags that don't work wasn't mentioned - in fact, in their FAQ, they said all tags should work. And then they cut off the lines of communication. Which of course made me wonder whether they ever planned to fix it, or whether they'd just decided to change the tagging system and were letting the / tags die.

So, I mean, this just shoots to the top of worst customer service ever. If they'd just acknowledged that they knew there was a problem and they were working on it, a lot of pain would have been saved.

Although I'll add, from the point of view of someone who likes to browse newly-added items with particular tags, their new system still sucks. And these aren't even bugs; this is just how things are now, I think - they made the system infinitely less usable for me.

musesfool September 29 2011, 15:18:21 UTC

I in no way want to defend them, but the original blog post does say: Support for special characters in tags: We are working on support for "/" and other special characters in tags. We expect to deploy this fix shortly.

And they do sort of work now. For a limited definition of "work". You don't get a 404 not found anymore, anyway.

I agree that the site in its current form is not useable, and I don't think they really grasped what the point of the site was or how it worked, or how it was social (if they wanted to continue to be social, why get rid of networks? Why make it so hard to see who else has saved what links? WHY?)

giandujakiss September 29 2011, 15:25:03 UTC

Then I think it was edited - I looked at the post of things to do a day or two ago, and the "/" thing definitely wasn't there - and lots of people were reposting the lists of things to do, and it wasn't there then, either. Which is what had me so concerned.

Edit: Correction, that post went up yesterday - but the day before yesterday, and part of yesterday, it definitely wasn't on the list of things. So it's like they noticed the problem, but only after a day or so of panicking.

musesfool September 29 2011, 15:34:05 UTC

Yeah, it wasn't on the original list of things they were working on, but that post went up after their inboxes were presumably overwhelmed with complaints.

sasha_davidovna September 29 2011, 16:19:46 UTC

Yeah, my initial panic over the loss of my tags has subsided, but now I'm at the point of purest bafflement. I get the impression that Yahoo took a bunch of proprietary code with it when it handed over the keys of the castle, which may account for some of the mess if they just had to get something up and running on handoff day, but was it really completely impossible to run some sort of beta first to see what the issues would be? Even if it was impossible, a simple note explaining the situation would have done wonders to defuse all the rage and angst, instead of acting all excited about stacks and ignoring the fact that nothing else worked until the complaints started pouring in ( ... )

musesfool September 29 2011, 19:00:02 UTC

but was it really completely impossible to run some sort of beta first to see what the issues would be? Even if it was impossible, a simple note explaining the situation would have done wonders to defuse all the rage and angst, instead of acting all excited about stacks and ignoring the fact that nothing else worked until the complaints started pouring in.

Exactly. Like, I don't give a fuck about stacks if the basic purpose of the site doesn't function! Who does that?

I was only able to find one other site on the entire internet that offers those!

Oh? What was that? I don't feel that bundles are necessary - I like Pinboard despite the lack - but where else has them?

sasha_davidovna September 29 2011, 19:24:19 UTC

Mister Wong: http://www.mister-wong.com/

Unfortunately, it's a paid service that's considerably more expensive than Pinboard - $144/year at the level I'd need it. I miss my tag bundles badly, but not that badly!

musesfool September 29 2011, 19:27:20 UTC

Oh yeah, that's pretty steep.

jerel September 29 2011, 17:10:00 UTC

Thank you!

musesfool September 29 2011, 19:27:00 UTC

You're welcome!

(The comment has been removed)

musesfool September 29 2011, 20:19:12 UTC

Yeah, I liked how Reid was angry with JJ, and I thought there was some tension and something off about how Morgan was with Emily in that scene at the shelter, but then they just sort of handwaved it all away. "It's okay! You're alive and we're all okay with being lied to for months by people we trusted!" That, coupled with how gross the stuff with the unsub was, really displeased me.