Mar 07, 2008 17:11
so, i need some advice. have any of you ever been in a fender-bender and needed to call the other party's insurance company, in order to try to get them to pay for your repairs? how should i approach the lovely people on the other end of the line? this is such a yucky situation. i hate calling people.
in need of advice,
car
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::so not ready for the real world:: ^_^
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Deno
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I'm assuming you have the insurance information already. If not, you can get it from the accident report.
You might need to go through your own insurance and have them handle the claim. I'd call them first to see if that's the case.
If you do need to call them yourself, you'll want to copies of all the receipts for repairs and whatever else, maybe a copy of the accident report. When you call, tell them you were in an accident with one of their customers, and you're filing a claim for your damages. They'll either tell you what to do, or direct you to the right department. You'll probably need to mail them copies of the receipts and a bunch of bullshit bureaucracy paperwork.
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