(no subject)
*Kindly note that Free Delivery is strictly to Residential Addresses on Sundays, 2pm to 6pm only. Promotion will not be valid for any orders that falls below 6 pairs of shoes due to unavailable items.
*Promotion is valid till 28th February 2012.
Size Exchange Policy
We allow change of sizes for items purchased in Melissa2ks. Items eligible for exchange strictly follows the previous model in same colour. Exchange fees to cover return overseas shipping would be applicable on per item basis depending on the nature of the item as followed:
Flats/Sandals - S$8.00
Heels - S$8.00 - S$10.00
Boots - S$8.00 - S$12.00
Wedges - S$8.00 - S$12.00
Any item > 1KG - S$15.00
*Size exchange policy does not apply for LUXE & Exclusive Preorder Section
(Namely Model No.s starting with P & E).
Exchange feesdepends on weight of items.
Do note that any items which require change of size must be reported within 48 hours (melissa2ks@gmail.com) upon receiving them. Any size exchange requests after 48 hours upon receipt of items / 1 week upon dispatch through mail would not be entertained.
Melissa2ks reserves all rights to refuse any change of size if the item bought is deemed to be in used/damaged condition.
Size exchanges are subjected to availability of items. In an event whereby the requested exchange pair is out of production or not available, the exchange cost would be refunded. Kindly note that requested exchange pair/s strictly follows our weekly shipment schedule. Any size exchange request will be halt if shipment is not available.