The fascinating aspect of working in customer service, for me at least, is the opportunity to speak to hundreds of different people every day. And in a city like Montreal or London, there is the added incentive to interact with a really diverse population
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I wonder how much of the difference in demographics that you're encountering is due not so much to differences between Montréal and London, but to differences between university alumni and general population (or whatever portion thereof your current job dictates)?
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