Lowes SUCKS

May 31, 2006 16:31

I am on the phone with Lowes right now. Allegedly ringing the appliance department. The phone has been ringing for 15 minutes straight (it took 10 minutes for the receptionist to even ring it through ( Read more... )

home repair

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Comments 7

while you are at it sgtkane May 31 2006, 17:10:29 UTC
Maybe you can track down my exchange servers that were supposed land on the 3rd...

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Re: while you are at it madkiwi May 31 2006, 18:44:05 UTC
I asked, and the salesman said "We don't do that kind of appliance."

My cooktop was allegedly received at the Lowes warehouse in Oakland yesterday, and will allegedly be delivered either tomorrow or Friday. They won't commit to that, because the delivery will wait until they have enough product to make a truckload!

I was told Tuesday last week that it was in route, would arrive Friday and be delivered to the store yesterday.

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gallius May 31 2006, 17:31:57 UTC
Yeah really, the a-holes @ Lowes totally screwed up the installation of a counter top I contracted through them. Then they had the gall to ask me to complete a long ass customer service review over the phone; in short I told them to get stuffed.

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madkiwi May 31 2006, 18:46:16 UTC
This cooktop is the 2nd one ordered. Originally tried to buy it from Sears, after 2 months of lies and delays I cancelled.

Three weeks after I cancelled the order I received a customer survey card in the mail. I shredded it.

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gallius May 31 2006, 19:01:16 UTC
Too bad they don't sell shredders big enough for them (or at least their gonads). I usually deal with 'Friedmans' or 'Contra Costa appliance' out here in the easy bay, they're pretty good about taking care of business. Though, they might be a bit for far for you city types.

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biglarry May 31 2006, 23:23:57 UTC
Must be why I shop at Home Depot.

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madkiwi June 1 2006, 10:49:29 UTC
They are just as bad. I special ordered a screen door that took 2 months to come in (supposed to be 2 weeks ( ... )

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