Our speeds at night are repeatedly hugely slow. We download at about 13Kb/s and upload worse than dial-up (both about 40x slower than what we're paying for). I called up Comcast and kind of yelled at them (I didn't feel like I was, but the guy I was talking to was getting defensive and put me on hold for a while to talk to someone). They
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We can get T-shirts!
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let me put it to you this way: your connection speed as posted in that screen capture is slower than i get over my cellphone. your ping time is not only awful, its unacceptable.
good luck!
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