Because probably, 4874 comments in, they aren't listening anymore....

[kandigurl]

A comment I made in this post:

"Stop catering to MySpace and Facebook. You have a core group of customers, some of whom have been around for close to a decade. If you are that desperate to play nice-nice with the MySpace and Facebook generation, create a new and seperate (and optional!) offshoot of lj and call it "LJ Networking". THERE. PROBLEM

Comments

White space = ad space

[msilverstar]

I'm pretty sure the empty space is for ads, that's what I found when I checked with another browser.

[marta]

Yes, all the comments are still being read. I woke up this morning to over 500 and am almost done with the overnight portion now.

Just FYI, the profile probably won't be changed back to the old one, though.

[imaria]

Would it be safe to assume SOME change will occur in the future to it, though? I assume it's far too early to know WHAT changes, but I would hope for some vague confirmation that LJ Inc is indeed receptive to the idea of making the profile page an ongoing project.

[eruditeviking]

It is always safe to assume with LJ that things will change. The question is how those changes will be received by the bulk of the user base. Will they benefit us or will they continue on the current path of being rather disastrous decisions based upon limited and unreliable information bases.

[marta]

Oh, yes. There have been a few statements to that effect in the lj_design community. It's an ongoing project. How many changes or how soon, I couldn't speak to at all, but this will continue into the new year.

[shadowgardens]

Now please return the profile page back to its previous, not-in-any-way-difficult-to-read state

Yes please. It's hideous.

"We realize that you may pay for this service, but we don't care about your opinion. Now please stfu so we can do what we want thanks."

[kandigurl]

I feel like those of us that have paid should at least get the opt-out option.

[shadowgardens]

I agree =(

I Agree

[ysabetwordsmith]

I don't use those services because they're illegible to me and they don't do what I want or need. I've been using LJ because most of its pages are easy to read and optimize finding information. The less it does that, the less interested in it I'll become.

Re: I Agree

[kandigurl]

Exactly. I go on facebook for a few minutes at a time, get overwhelmed, and run back to LJ. I get increasingly worried about the direction LJ seems to be going.

Re: I Agree

[ysabetwordsmith]

I was worried about it for a while. Then I simply decided that I'll stay on LJ as long as it remains useful and usable; when it moves outside my range, I'll leave. Probably a lot of other people are doing the same, at varying stages depending on personal taste. That's disappointing, but seems to be typical for businesses these days.

[sangwuine_icons]

I asked for the complaints procedure for paid members (regarding the new profile layout). The information I got back was that you send your complaint through 'feedback'. However, you're not guaranteed a response through the 'feedback' channel.

And in fact, I had sent a complaint about the profile page fiasco through 'feedback' days ago. I've had no response.

How is that an effective complaints procedure for someone paying for 2 lj accounts?

No wonder people are taking their business elsewhere.

[trialia]

I sent one and I got the same rote response that was in the post at lj_design. Just the brush-off, no consideration of the fact that the page is making me unwell to look at it.