Patch release 88.2

[astronewt]

A patch release has just been put out. It fixes a few of the major problems with expanding threads and other AJAX-y style problems with the new commenting form. We also wanted to let you know about the tickets that have already been filed regarding the commenting form (so you can see if problems you're seeing have already been reported or not) and

Comments

[astronewt]

As far as I know, automatic payments cannot be turned on for a user, even if they've previously been enrolled in the plan -- we simply don't store the necessary credit card and payment info here at LJ to do so. All transactions are handled by our backend secure credit processor at the time of the transaction. If a person has withdrawn from the plan (or was never enrolled), we just don't have the complete information necessary to put a charge through.

But, with that said, anyone concerned about the status of their account and payments should definitely open a report with our Billing department [http://www.livejournal.com/contact/?dept=billing], as they have full records of when automatic payments have been turned on or off for an account through its whole history, plus the current enrollment status and such. They'll be able to review the history and see what has or hasn't happened for any particular user.

[saltedpin]

While I have pretty much jumped ship at this stage, I just wanted to drop by and thank you personally for responding to people's concerns and attempting to get some information out there about the changes and what's being worked on. It's really appreciated.

[demradials]

It MUST be possible, since it happened to more than one of my friends. One whose autopay was wrongly turned on saw her credit card info from the last transaction, whcih was six months ago. It is being stored somewhere. This is a serious enough issue that I had to log into this account to check that autopay had not been turned on. (It wasn't, thank God for Paypal.)

Either you are lying through your teeth, or you do not know enough to qualify for your position. I can't decide which of those would be more depressing. :I