Primark - won't exchange items unless it is for exact amount?!

[livinghappylies]

I went to my local Primark today and wanted to exchange a cardigan (with receipt) for a number of other items. My boyfriend bought the cardigan but as it was an exchange over the amount he spent I didn't think I needed his card. However the woman on CS wouldn't let me exchange it because no combination of the items I wanted added up to the amount

Comments

[samanthajanex]

As long as you're exchanging the item for something of the same price or a higher value it's fine. If it's a lower amount then it will have to go back on his card. Ask to see a supervisor!!