Argh. Argh!

[ladybretagne]

You know what I think is the most ridiculous excuse for bad customer service ever? "It's policy." I don't CARE if it's policy, if you're the MANAGER then you are there to make the call on when things are in the ultimate best interest of the company, even if they are outside policy. Giving someone who walks through your store EVERY DAY a price

Comments

[mzcalypso]

Send a letter to the chain. Can't hurt.

[ladybretagne]

I'm seriously considering it. The guy was just such an ass.