Rit Packaging Update

[labricoleuse]

Remember my post a while back about the "new" Rit bulk dye packaging?

Comments

[sola]

I have to admit, it would never dawn on me to pour a dry good, unless it was something that was already in neat little packets, such as, say, rice. Or styrafoam peanuts.

Poison? Not so much.

I don't use bulk dyes, but i cheer your idea of a letter campaign and will draft one myself.

[ladycelia]

I'd suggest that you mention the increased health hazard and potential liability to them. That's the kind of bottom line information that they may listen to.

[saraphina_marie]

Amen and seconded!

[labricoleuse]

I did, in both my email and my paper letter; they didn't really acknowledge or address it. :/

[ladycelia]

Bah. Time to switch suppliers then, with a follow-up letter telling them why.

[euphistic19]

perhaps, with letter in hand, presumably signed by someone/a department you should call the company and see if the right hand knows what the left hand is doing.

Or perhaps an appropriate response would involve thanking them for the offer of the scoop, but despite that having addressed the issue of powder transfer it still does not allow you to fit all of the containers on your shelf. And since your shop is pinching pennies in these tough economic times you are unable to purchase containers to transfer the dye into, and will therefore be changing your choice brand.

RIT Packaging

[anonymous]

So, I did receive a phone call today in which I was told pretty much the same things that you were. I too am considering other alternatives to RIT. The gentleman I spoke with told me they were looking into other packaging options, but could make no promises. I was also offered the magical long handled scoop which they seem to think will solve all of the problems with the new packaging. I declined. I am now going to put my complaint in writing. Perhaps if enough of us complain they will make a change.

Judy C
Denver Center

Re: RIT Packaging

[labricoleuse]

I enjoy that they are willing to pay the cost and deal with sourcing and ordering to manufacture new, long handled scoops--and pay to send them out for free--in this "economically challenging time."

Thanks for the update on your telephone complaint! Maybe i will forward the links to this saga to the USITT costumers' email list, so we can get some other theatre/performance dyeshops on board with writing complaint letters.

[dethany]

This is vile. I'm only using fiber-reactive dyes now, which all come in nice, smart, cylindrical packaging. Ugh!

[labricoleuse]

I hear you. Fiber reactive is the way to go for naturals and natural-based synthetically-produced fibers, seriously.

The struggle i'm having is that i teach a class in dyeing. We cover a range of different kinds of dyes: fiber reactive, acid dyes, union dyes, etc. If i were running a shop that had no teaching component, i'd totally ditch Rit altogether.

Trouble is, all competitive brands of Rit are manufactured abroad (Dylon in the UK, Tintex in Australia).

Since union dyes like Rit are basically, part acid dye and part direct dye, with some salt mixed in, I'm thinking about the idea of just mixing my own for that component of the course. That would solve my problem of still teaching union dyeing while not dealing with Rit anymore.