needed skills

[kengr]

Been reading a lot of Tales from Tech Support, as well as other videos about Reddit posts.

I've noticed a ubiquitous problem that I first noted in second or third grade. People can't read something out loud.

Oh, they can "read" it. But what they say is *not* what the text says. They change words. Usually to some other word that they *think* is the

Comments

[fayanora]

A way this kind of thing can go very bad: for decades I thought chartreuse was a shade of red. Apparently it's not; it's a shade of green.

[kengr]

"all but" threw me for years

[morgan_gw]

It works both way sometimes I describe a problem with as much detail as I can manage, since I know how troubleshooting works.

And the support tech suggests a "fix" that has nothing to do with the problem I just described, but is probably a similar one other people have. Sigh.

Or, "I've tried X, Y, and Z."
"Have you tried X?"
grrrrrrrrr