My Kindle luck runs out

[karen_w_newton]

Third time is NOT a charm! I got my new Kindle on schedule, Monday night at 8:30 (those UPS guys work late!). I charged it up and then played with it for an hour or so; I had to reset it once but I figured it was because I sent several books to it at once. (You reset a Kindle by holding the power switch on for about 15 seconds

Comments

[ellenfisher]

I'm glad customer service was responsive. I'm a bit worried by how much grousing I've seen about the K3s, though. Sounds like a lot of them are freezing up and generally misbehaving. If so, that won't do Amazon much good.

I agree, though; I'm way too lazy to use a cable to put ebooks onto my ereader. I've gotten spoiled, and I expect books to just show up, without any effort on my part!

[karen_w_newton]

Yes! I paid (OK my husband paid) the extra $50 for the 3G version. I checked Mobile Reads and there weren't a lot of complaints so I'm hoping the new one will be fine.

[peadarog]

I'm a bit worried by this too, since I ordered one...

[karen_w_newton]

My friends with K3's have not had any problems. I think my K3 was just hosed. For one thing, it got short term memory loss. If I called up a book and then went to my home screen with it set for a "most recent" sort, that book did not even appear on the first page let alone at the top.

Nothing is perfect; everyone makes mistakes. It's how you react to mistakes that determines whether you're perceived as having a good product or a bad product.

[mtlawson]

B&N is promoting the hell out of the Nook. You can't miss the big display area right in front --complete with several of the devices that you can pick up and check out-- and all of the trendy fabric covers you can get for a Nook as well.

They've got the WiFi and WiFI+3G versions that Amazon is doing as well.

[mtlawson]

The Kindle is for lazy people like me who don't want to get out a cable to move a book onto their eReader

Geez, the next thing you'll know is that you'll want the book's contents directly implanted into your brain. ;-)

[karen_w_newton]

I understand the Nook is selling pretty well, so it must be working. But I do wonder if the display area is a Nook nook. -)

And reading a good book does go right to my brain!

[mtlawson]

I meant skipping that pesky "reading" part. You request the book and POOF! It's right in your head.

Now that's progress, I tell you! :-D

Oh, and the display area is anything but a nook; all glass/plexiglass designed for maximum "OOOO!" effect.

[jongibbs]

It's a shame you had problems, but full marks to Amazon on the customer service front. That counts for a heck of a lot in my book (no pun intended).