Comments | kareina: Shelves!

kareina

Shelves!

Oct 25, 2009 17:36

At long last I have obtained shelves for The Closet. IKEA delivered them this morning; less than four hours later I had them all assembled. Well, all but one last shelf. All of the others came with four little pegs upon which they rest wrapped in plastic and taped into a grove in the shelf. That one did not. I'm told that IKEA will probably ( Read more... )

shelves, progress report, the closet

Comments 9

corvideye October 25 2009, 17:33:08 UTC

Couldn't IKEA just mail the pegs to you? Seems like they really should, since it was their fault.

kareina October 26 2009, 07:43:42 UTC

Possibly. When I tried calling yesterday I couldn't understand the complicated Italian the computer spoke well enough navigate buttons to get to a human, so I don't know if the human would have spoken English, if I had reached one.

eithni October 25 2009, 17:50:53 UTC

I think IKEA will mail you that sort if small item... It's worth trying at least.

kareina October 26 2009, 07:44:30 UTC

I did try calling. Couldn't understand the computer's Italian well enough to find the combinations of buttons to get a human on the line.

eithni October 26 2009, 13:33:57 UTC

Email from the website?

kareina October 26 2009, 17:30:32 UTC

My Italian wasn't good enough to find a button for that. But I'm happy with plan A "check the local store". Time enough to deal with language barriers if that fails.

tealynx October 25 2009, 23:47:52 UTC

Ikea has in fact, mailed me pieces that were missing from a box. However it required calling them to make that happen, and you may have to do that in Italian. How are your language skills coming?

kareina October 26 2009, 07:45:40 UTC

Alas, the three Italian lessons I've had so far aren't enough to understand the computer at their call center, so I failed to find the buttons needed to get a human. No idea what the odds would have been on reaching one who spoke English...

(The comment has been removed)

kareina October 26 2009, 07:48:07 UTC

I thought of having someone who speaks Italian call them (after failing to get the computer to give me a human), but the only person I know in that catagory who was on-line yesterday, when told of my plight, commented that he would bet that they wouldn't send them by mail, and didn't volunteer to call (probably didn't really understand my request, his English is adequate, but not fantastic). I might try having one of my co-workers call later, but it might be faster to just walk to the hardware store down the street.