Quotes from my customers:
"Have more technicians like Paul to work with, his quality of service is exceptional. Thank you ( Read more... )

"This techline rep was very good. Upbeat tone helped me feel better about having computer problems. He was understanding of my frustrations...Thank you!"

"GREAT service by "Paul" this morning. I came in early because I'm training a new staffing consultant. My fan on my hard drive was going crazy and the computer would not boot-up correctly. I called tech support and got Paul right away. He was calm and patient (at 7:11am) and helped me through it. I also asked if he could help me with Entrust and he ( Read more... )

"He was very patient, helpful and my scenario was not in his knowledge base. He did NOT give up! problem solved/fixed."

=)