Service with a sneer

Jan 13, 2002 18:56

So I've turned into this horrible middle-aged harpie with unreasonable expectations. Or lost my sense of humor. Or something. But whatever the cause, I walked out of two businesses this weekend - something I just don't do ( Read more... )

waahmbulance, ranting

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quasiradiant January 13 2002, 20:09:38 UTC
to stand up for the poor people on the other side of that register -- what, to you, appears to be bad customer service COULD possibly be policy for that store or the particular manager on duty. it's not just that the person has something out for their customers.

speaking as someone who daily gets yelled at by customers. heh.

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jcello January 14 2002, 05:35:50 UTC
Ouch. I've worked retail, I know how much that sucks. But this guy was really, really impolite. He threw the card down on the check-writing podium - didn't hand it back, but tossed it down, and said what he had to say not only while chomping a big wad of gum but also in a loud and obnoxious manner. (I heard the woman behind me mention to the woman behind HER that "He's sure rude," so it wasn't just me ( ... )

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Re: quasiradiant January 14 2002, 14:30:01 UTC
hee, though, i totally would've been, "what's your name? and where's your customer service counter?" very very sweetly. ;)

i'm definitely not saying you DIDN'T get bad service. i see it given all the time, honestly, from the people i work with.

my father always calls the, like, main offices of everything to complain. he's called the sears in chicago like, twenty times or something. he's crazy.

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therealjae January 13 2002, 21:00:40 UTC
How often do you get these sinus problems that won't go away? I ended up having to have surgery for that, and believe me, it wasn't fun.

-J

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jcello January 14 2002, 05:37:52 UTC
EEEEEW! No thanks, no poking around in my nose with sharp objects, no thanks, really.

This seems to be related to weather changes - we went from 20 degrees and dry to 60 degrees and wet, which often triggers something weird in my head. Other than my innate meanness.

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