It seems as though my laptop is infested with Malware. It hides my icons and folders, it sends up constant warnings of disc drive failure, and it keeps trying to sell me some upgrade for $80. Also, I installed Norton 360 and it ate that shit like nothing. So, fuck computers. If my super geek mom can't get it working, there's ANOTHER computer I lose
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Malwarebytes is good. I also recommend Adaware, which is an well-known name in the field for good reason, and has a free version.
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Otherwise, your mom could try weeding it out with processexplorer.exe. She's probably heard of it, it's a very, very fancy task manager, very, very useful.
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*hugs?*
/eloquence
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Best of luck though!
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