Whenever that happens to me, it's to do with a missing codec. Now don't take my word as gospel, but I noticed the paid version of QuickTime never have trouble, whereas the free software opens considerably less files in ImageReady... So upgrading wouldn't help, but purchasing might... :/
I've never come across this problem and I use the free version on Mac. Do you mean that you can't upgrade to a newer free version or just can't update to a paid version?
If you are meaning you can't upgrade to a registered version, then I think it's time to update your software.
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Thankyou for replying, I know how annoying questions in this community are when they pop up in your flist
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Perhaps others will have some other helpful tips for you.
Good luck!
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If you are meaning you can't upgrade to a registered version, then I think it's time to update your software.
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