Internet Woes

[here_be_dragons]

I am very, very, very angry with Earthlink right now. We didn't have Internet access for a day and a half - not because the service was down on their end, but because (apparently) something in our modem got corrupted and needed to be reset (in a way I'd never had to do before, or I'd have just done it myself), and it took phone calls with FOUR tech

Comments

[angelchild]

Oh what is it with these companies!!!!! I'm still having trouble 3 weeks after the move and i hate to imagine how many hours ive spent on the phone to them :o(

{{{{{sympathetic hugs}}}}}

bad CSRs

[synergy]

I think you should write in to my current obsession http://www.consumerist.com

People are always mailing in their tales of woe with CSRs. My current favorite is the person who bought the $1000 GLASS table allegedly graded to withstand a 50 inch plasma tv up to 250lb. Needless to say, the guy now has some very expensive glass shards...