Dell/UPS question

[helen_c]

So, I got an email from Dell saying that my computer would be delivered today by UPS.

Except nothing came and when I go to the UPS site, it says, "UPS HAS REQUESTED A DELIVERY INTERCEPT FOR THIS PACKAGE / INTERCEPT REQUEST WAS SUCCESSFULLY COMPLETED"

Any idea what happened? Anyone? Should I be worried?

Comments

[silwyna]

Does that mean someone else has gotten your package now? Have you asked your neighbors? Sometimes they get the packages when the actual person to get it isn't there. Have you called UPS?

[helen_c]

I have no idea. If they came, they were very, very discreet, because there was someone home all day. (Of course, if they knocked on the door instead of ringing the bell, that might explain why we didn't hear anything).

I'm not sure they'd have given it to the neighbors...

And since they were supposed to come from 9am to 6 pm, I haven't called them yet; I'm assuming no one works there after 6 pm...

I'm so sick of ordering stuff from the internet. That'll teach me, lol.

[silwyna]

Any news today?

[helen_c]

Yes, it finally arrived. :)
Thanks for asking...

Now, all I have to do is to install a wi-fi connection. Should be easy (she says, looking warily at the box).

[mel39]

Doesn't dell have a site tracker too, I'm sure it does. Intercept makes me think they wanted to stop the delivery, not make it...:(

[helen_c]

The Dell tracker tells me it's with UPS. :) Of course. It's listed as "in transit" again on the UPS site, so, I'll keep my fingers crossed. :)

[brassebouillon]

Tu l'as commandé en Belgique? Parce que parfois, la douane le récupère et te le rend ensuite moyennant finances évidemment (grrrrr). Appelle UPS demain et explique leur, ils sont super sérieux et tous les paquets que j'ai pu recevoir d'eux sont arrivés. Parfois, ils le laissent effectivement à qqu'un (je sais que mes paquets arrivent parfois à une boutique qui est régulièrement livrée via UPS, mais j'habite une rue commerçante, donc c'est peut être différent)

[helen_c]

Oh, ne me parle pas de douane. 10 euros, j'ai du payer, quand j'ai commandé BSG S3 sur amazon.com (pour les bonus). :(
C'est certes intéressant de commander aux USA avec le court du dollar pour le moment, mais quand tu vois ce que tu paies en frais de douane... En plus, ça met un temps fou à arriver.

Sur leur site, il est de nouveau listé comme "en transit", donc je vais voir si on ne le reçoit pas aujourd'hui. Croisons les doigts.

[brassebouillon]

Lorsque par malheur un paquet arrive via UPS ou DHL, je paye la moitié de frais de douane. Pour un truc de 100€, j'en paye 50 et ce, parce que les connards de douaniers ne captent pas que lorsqu'un paquet provient des USA, son coût est libellé en dollars, donc ils t'appliquent les taxes sur le prix sans faire la conversion...maintenant, je ne commande que lorsque je suis sûre que ça passe par USPS et je demande aux vendeurs de baisser le coût réel du truc.

[smc36]

I have no idea what that means- when they delivered our computers, they left them out in the rain! in November.
We were not happy. I'd call Dell and ask.

[helen_c]

Thanks! If I don't get it today, I'll do that.

And yay! Another infuriating story about UPS. And DHL isn't much better...

[fredsmith518]

hope this sorts. Helen

[helen_c]

Thanks, fred! ;)