(Untitled)

[gwynraven]

Ok, Dell Technicians, listen up. When my computer goes belly-up while still under warranty, *I* am the injured party here. I am not a supplicant. I am not required to turn my life upside down to accommodate *your* schedule and I am certainly not going to be slavishly grateful when you deign to grace me with your presence. The next person who

Comments

[harkalark]

Good lord. Still giving you the runaround, huh? What a surprise.

[gwynraven]

Oh yes. I got the new computer, which now stalls whenever I try and do *anything* with it. Like install drivers or enable the network adapter. It even stalls on shut down and needs to be turned off manually.

[dameruth]

I hate Dell. I really do. I just got done with a week's worth of pulling teeth and runarounds at work just getting a new power supply for one of the lab's Dell computers. *So* getting computers somewhere else next time.

[gwynraven]

Yeah, I think I will too. I was appreciative of the fact that the replacement computer they sent me had better specs than the original, but that was before I found out the replacement one didn't work either.

Re: money back time

[e_scapism101]

Dell has lost several sales due to your travails - I work in an electronics department and I won't recommend a Dell because of the customer service issues you've had...because people would be coming back to ME if that happened.

[gwynraven]

This wasn't wanting to know if I was available to talk. This was calling while I was at work to want to know if I was available for them to come over and install new hardware in an hour. Um, no. I'm at *work*. I cannot just leave.