sorry i missed you guys. i was listening to music and trying to keep gavin corralled in his room and writing my final paper for semiotics class with the humidifier right at the top of the stairs on full blast. even if you had called, i probably wouldn't have heard it as both the phones were downstairs and damn near dead.
Well we did call while we were standing outside. and I could hear the phone ringing from outside. It was funny. As for the CSM thing... the main concern is the whole conflict thing. I hate conflict. When I call a CSM, it's because the customer doesn't believe me just as a cashier. I guess as long as we have the vests, the red vest speaks volumes that a blue vest doesn't. But the vests are going bye bye in February anyway. James, one of my favourite CSMs is very soft spoken. And it seems to work well for him. I dunno. I guess I'll continue to think about it.
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you'd make a great csm.
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As for the CSM thing... the main concern is the whole conflict thing. I hate conflict. When I call a CSM, it's because the customer doesn't believe me just as a cashier. I guess as long as we have the vests, the red vest speaks volumes that a blue vest doesn't. But the vests are going bye bye in February anyway. James, one of my favourite CSMs is very soft spoken. And it seems to work well for him. I dunno. I guess I'll continue to think about it.
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