This is an email I sent to Verizon Wireless customer service after getting pissed off while trying for an hour, unsuccessfully, to check my voice mail
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what i heard, and believe, is that verizon expanded too quickly, and that their cell towers can't handle the volume that the amount of customers they have demands. when you try to call through an already-busy tower, your call just drops -- and if anyone is trying to call you through that tower, they get bounced to voicemail and it sounds like you're lying when you try to tell them that you never got their call.
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which is why i have cingular now.
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