Business 101

[gonewithoutjam]

Talk to your customers. If it's not your fault, tell them whose fault it is. If it is your fault, own up and sort it out. It's not rocket science, people.

Frankly whatever happened I'm still disturbed that 600 naked women get filed under 'photography'

Comments

[softfruit]

I was with you up to the last line. Whut?

[gonewithoutjam]

One of many interesting things that turned up in all this was that a collection of Playboy centrefolds isn't marked as adult in any way, it's just photography. Nor was some awful-looking book my sister used to own that apparently has a really explicit incest scene. It strikes me that it could well be useful for Amazon to have some of this come to light.

[tiggerbrasilf]

Ah the tenets of customer service that people who work in customer service tend to ignore! I hope they sort it out I really do

[gonewithoutjam]

They seem to be moving in the general direction of sorting it out at least.