This happened a month ago but I forgot to post here. There's a deli across the street from us with a sit down restaurant as half of it & deli counter as other half. The food's always been good so we go sporadically and haven't had any real issues before, except we had noticed they don't like deviation. It's always been over very small substitutes
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I probably wouldn't take it that far, but that is a whole new level of inflexibility on their part.
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[Bobby wants plain toast, which isn't on the menu]
Bobby: I'd like an omelet, plain, and a chicken salad sandwich on wheat toast, no mayonnaise, no butter, no lettuce. And a cup of coffee.
Waitress: A #2, chicken salad sand. Hold the butter, the lettuce, the mayonnaise, and a cup of coffee. Anything else?
Bobby: Yeah, now all you have to do is hold the chicken, bring me the toast, give me a check for the chicken salad sandwich, and you haven't broken any rules.
Waitress: You want me to hold the chicken, huh?
Bobby: I want you to hold it between your knees.
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Wow. You should post this in bad_service (if you haven't already, LOL).
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