I've been working on the Help Desk...

[frostyw]

I've been working on the Help Desk again for the past week because our company just began rolling out a complete replacement for our SAP Enterprise system, which covers everything from Finance to Sales and Service. Because the Powers that Be expected a high call volume, the Help Desk got to call in a number of favors and got some of us, even from

Comments

[dalesql]

Sounds like fun. Have to dress it up a little. Say...

Problem reported with spherical collision study center. Extensive troubleshooting via phone did not resolve issue. Reported to location to verify troubleshooting steps already taken, and to try more advanced procedures.

*grins* Try googling for the Cisco Smarties candy trouble ticket. It's probably online someplace, and a bit of a hoot for anyone who has ever served time at the help desk.