graded

[folkyboy]

THEY FINALLY GRADED MY calls at work. apparently, i got as close to a perfect 100 as you can get without actually scoring 100%. this is why i don't like call quality grading. people don't actually adhere to quality control standards when taking calls. they try and resolve the customer's problems and just be done with it

Comments

[magickcat]

Aww, hon... I'm so sorry.
I am still playing major catch-up here after my hospitalization.
I had no idea. :(
What shitty news to have to deal with on the damn phone. Ugh.
Good luck to your dad. I hope everything goes well! Do they have a date for the procedure yet?

[jeffbriggs]

i wish you guys the bst man as I ahve been there.

[kraftykat]

I hope everything turns out ok. I know how hard it is to have a parent with cancer.