Aside from the whole "issues with my mother" thing (which you are not expected to know about)--the problem isn't with individual emails; it's with a list.
I had to explain the concept of "mailing list." I have no idea how mailing lists work; I just know they're treated differently from individual emails. That I had to sort through my very limited IT vocabulary trying to find the right words just boggles me.
He was under the impression that mailing lists are "mostly ads and spam, anyway." Gaaah.
Sometimes with the Mailman lists you actually *can* read the archives online.
But come on, mailing lists have been around for decades. How hard is the concept? What exactly does tech support do if they don't administer mailing lists?
What exactly does tech support do if they don't administer mailing lists?
Didn't you know? They spend endless hours playing online games, figuring out ways around company security so they can hit porn-sites without getting into trouble, or ways to justify buying the latest super-cool tech widget with company funds, saying it's some necessary add-on to the company's system. That is, when they aren't sneering at us lesser beings for being too stupid to know how to fix a technical problem that's so simple they could do it without even taking their attention away from their Wii.
Does it sound like I've had problems dealing with IT people. YES, I HAVE! And before anyone jumps me, yes, I have known that rare creature known as a HELPFUL IT person, but they are definitely an endangered species!!!
Get a supervisor, tell them it's a LISTSERV mailing list. get him to whitelist the originating IP address.
Trust me I am on two..
Reason it get's tagged as spam is that they must be using Reverse DNS to make sure that xxxx.com of the originator email address match up to the IP address of the LISTSERV
So the mail list is sent from listserv sitting on xxxx ip address; The FROM: xxxxx.com does not match up to the originating IP address via RDNS (reverse domain name service)so it get's tagged as BULK aka SPAM...
In outlook excuse you have to RIGHT CLICK then L click OPTIONS In Eudora open the email and EXPAND the header In Thunderbird pretty much the same thing
Most of this info can be accessed via the least used function key on the computer.
Normally, pine. Stuff tagged as spam is being sent to Gmail.
Full headers easy to get (I hit "h" while the email's open in pine; I click "show original" in gmail's dropdown), but I don't know which of the forty-bazillion lines to look at.
Comments 14
I think I just created a word!
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I had to explain the concept of "mailing list." I have no idea how mailing lists work; I just know they're treated differently from individual emails. That I had to sort through my very limited IT vocabulary trying to find the right words just boggles me.
He was under the impression that mailing lists are "mostly ads and spam, anyway." Gaaah.
Reply
But come on, mailing lists have been around for decades. How hard is the concept? What exactly does tech support do if they don't administer mailing lists?
Reply
Didn't you know? They spend endless hours playing online games, figuring out ways around company security so they can hit porn-sites without getting into trouble, or ways to justify buying the latest super-cool tech widget with company funds, saying it's some necessary add-on to the company's system. That is, when they aren't sneering at us lesser beings for being too stupid to know how to fix a technical problem that's so simple they could do it without even taking their attention away from their Wii.
Does it sound like I've had problems dealing with IT people. YES, I HAVE! And before anyone jumps me, yes, I have known that rare creature known as a HELPFUL IT person, but they are definitely an endangered species!!!
Reply
get him to whitelist the originating IP address.
Trust me I am on two..
Reason it get's tagged as spam is that they must be using Reverse DNS to make sure that xxxx.com of the originator email address match up to the IP address of the LISTSERV
So the mail list is sent from listserv sitting on xxxx ip address;
The FROM: xxxxx.com does not match up to the originating IP address via RDNS (reverse domain name service)so it get's tagged as BULK
aka SPAM...
Hope this helps..
Tim the GEEK
IRL Lan ADMIN OCFS State of New York
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He thought he fixed this last week.
How do I find the originating IP address in the tangle of full headers?
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and the originating IP is not blacklisted it gets thru
if blacklisted SPAM..
What do you use as EMAIL reader?
In yahoo it looks like this...
X-Originating-IP: [209.86.89.67]
Return-Path:
Authentication-Results: mta193.mail.re2.yahoo.com from=earthlink.net; domainkeys=pass (ok)
In outlook excuse you have to RIGHT CLICK then L click OPTIONS
In Eudora open the email and EXPAND the header
In Thunderbird pretty much the same thing
Most of this info can be accessed via the least used function key on the computer.
F-1 ;-)while in the program...
Reply
Normally, pine. Stuff tagged as spam is being sent to Gmail.
Full headers easy to get (I hit "h" while the email's open in pine; I click "show original" in gmail's dropdown), but I don't know which of the forty-bazillion lines to look at.
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