!SS Japanese online shopping service: egl_comm

ashleyrose_egl in egl_comm_sales

!SS Japanese online shopping service

Jan 01, 2013 20:34

★01/01/2013 Update:★
In store service is on hold until further notice. Online service is still available.

I mainly bid on clothing, shoes, and accessories, but if there's
something else you'd like please feel free to email me about it. :)
I can also buy event tickets, make item reservations, and subscribe to fanclubs.

I use Yahoo Auction Japan, Mbok, Rakuten, and can order from any Japanese online shop as well as buy in store items.

EMAIL

ash[at]ashley-rose.com

FEEDBACK

Feedback for AshleyRoseEGL on Etsy.com

http://ashleyrose-egl.livejournal.com/544.html

http://eglfeedback.livejournal.com/1597118.html

PAYMENT

PayPal only

COSTS DETAILS

1. Item price

2. Service charge, please see the "Service Charge" section for more information.

★(online purchases only)　3. Shipping from seller within Japan
Possible Mobapei fee

★(in store purchases only)　3. In store travel fee

4. Shipping deposit (difference will be refunded)

4. PayPal fee

PROCESS

1. Inquire
Please send us links to the items you'd like as well as size and color (if applicable.)

2. Cost Estimate
We will send you an estimate of the total, which covers the base cost of
the items, service fee, shipping fee or travel fee, international
shipping fee, and paypal fee.

3. Payment
If you agree with the cost, we will ask for your paypal address and send an invoice.
Please make sure the address on paypal is correct. We will confirm
before shipping as well.

4. Purchasing
As soon as payment is received we will purchase/bid on your item(s).

5. International Shipping
We will ship your item using EMS. Please see the 'Shipping' section for more information.

6. Refund
Any unspent money from the shipping deposit will be refunded.

SERVICE CHARGE

10% per entire order for webshop purchases (or 1175 yen, whichever is greater)

15% per entire auction order (or 1575 yen, whichever is greater)
*For orders over 20,000 yen the fee is 10%

20% per entire in store order (or 2075 yen, whichever is greater)
*For orders over 20,000 yen the fee is 15%
*For orders over 50,000 yen the fee is 10%
The fee for orders between these percentages can be discussed

SHIPPING

Please note that we remove all pricetags and mark items as gifts to avoid issues with customs. If you'd like for us not to do this, please be sure to let us know!

We ship to any country directly from Japan using EMS and provide a tracking number. Please see http://www.post.japanpost.jp/english/fee/intel/ems.html for more information about pricing.

IN STORE

We can visit a large variety of stores within Tokyo. If you'd like us to
shop at a store outside of these areas we can make a phone call and try
to arrange shipment within Japan. Depending on the situation, there may
be travel fees or shipping fees from the store.

AUCTIONS

We use Yahoo Auction Japan, Mbok, and Rakuten.

Payment for auctions must be received beforehand. Please send your maximum bid.
If the auction end price is lower than your maximum bid, we will send
the difference back to your PayPal account. If we are unable to win the
auction, we will return your maximum bid amount. No fees will be charged
if we lose an auction.

Auctions purchased at a "buy it now" price will be treated with a webshop order commission fee.

RETURN POLICY & OTHER NOTES

Returns are not accepted, so please feel free to ask about any items you're unsure of before purchasing.

If payment is received and an item is sold out before we can make the purchase, the full amount will be returned to you.

Buyer is responsible for any customs charges incurred.

Regarding Closet Child in store inquiries, please limit your requests to two
items at a time. We call local Closet Child shops beforehand to make
sure they have what you're looking for in stock, so we ask that you keep
your requests to a minimum. However, we'll be happy to search as many
items as you have in mind on auction and second hand webstores.

!ss