This could have gone much worse than it did.

[duck2ducks]

On Sunday afternoon, after a couple of weeks of working nearly 60 hours due to severe understaffing, I made a small mistake with potentially major consequences for a large portion of our customers.  I realized the error immediately, contacted the owner, and we figured out how to correct it.  Still, the mistake had been obvious to many (I'd already

Comments

[lcohen]

it says some pretty nice things about your clientele, too!

i'm glad that they appreciate you.

[mathuaerknedam]

Cool!