I filled in a Feedback Form on a shop's website

Oct 16, 2012 15:18

I filled in a Feedback Form on a shop's website ( as follows: )

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dougs October 16 2012, 14:19:44 UTC
Web form says "Thank you for submitting your details. If you've requested a response, we'll endeavor to get back to you within the next seven days."

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darth_tigger October 16 2012, 14:36:33 UTC
Fingers crossed you'll get something other than totally irrelevant cut&paste.

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helenex October 16 2012, 15:26:45 UTC
I had a conversation in my local chippie last night that went something like this:

"You have a rather splendid website that tells customers all sorts of things about your menu, the owners, and indeed the sustainability of your fish and that all your potatoes are grown locally. However, it doesn't have your opening times anywhere on the website"
"Oh, we are open Monday - Saturday 11.30am - 10pm"
"Yes, I know that now - it says so on the front door. But don't you think it would be a useful thing to have on your website?"

I'll not take your bets on the likelihood of that changing any time soon...

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veronica_milvus October 16 2012, 15:42:08 UTC
Was it by any chance Costa? I was in there last night and there were stickers, and indeed badges for all the staff, stating "I was made for loving you". I thought, that's going to really help with sexual harassment at work, not.

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dougs October 16 2012, 17:27:52 UTC
That's what the sticker on today's coffee says -- but other slogans making reference to love have appeared on previous days. There is, I'm sure, a debate to be had about whether the slogans are helpful -- but whatever their content, I think a way of deploying them which didn't disable the cup could have been found.

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