I just had a surreal experience dealing with a parking ticket. The Pittsburgh Parking Authority has a really stupid speech interface when you call to deal with your ticket. It asks you what you want to do, but you can only say two things! "Pay a ticket" or "get information". I said, "speak to customer service," and I also pressed 0 at the same
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Don't bother trying to interact with these folks via mail or phone. They can't be bothered. But if you go down and visit them, they are fairly pleasant to deal with, and somewhat reasonable.
Chris C.
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