Does anyone know of a disability advocacy group that could provide guidance/advice for a friend of mine who needs a refund and apology from a company (US-based) that didn't provide services that were paid for? Cruise line promised an accessible room and assistance for a person with physical disability (and charged for it), then put the person in a
(
Read more... )
Comments 7
http://www.cdrnys.org/
Disability Advocates are lawyers. She'd do better to search "disability rights" and speak to advocacy people there.
That is outrageous. She should also write to her local representative, outlining the situation and how it legally disobeys the ADA. Sometimes that helps.
Reply
http://consumerist.com/2007/05/how-to-launch-an-executive-email-carpet-bomb.html
Those can be surprisingly effective in getting restitution.
Reply
Being the NYTimes, they can quite often get response better than Joe Blow average person. Contact info is in the column linked above.
Others are archived here.
Reply
Reply
Reply
Leave a comment