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Jan 10, 2008 21:37

Found it!

Thanks Rachel!

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experiment666 January 11 2008, 15:25:22 UTC
http://www.apple.com/support/ipod/five_rs/shuffle2gen/#

Ok, so maybe the reset thing would work, and to check that the ipod is off when charging?- There's also the apple store (conveniently located) I would bet they deal with these questions all the time. I would blame apple's attempt to create user friendly as user blind. At this point you might as well follow all the reset options. at the very least you could send in the warranty and have them send it in and fix or send you a new or refurbished one.

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