What's wrong with computers these days?

Sep 30, 2010 10:27

"Our industry has collectively taught average people over the last few decades that computers should be feared and are always a single misstep from breaking. We’ve trained them to expect the working state to be fragile and temporary, and experience from previous upgrades has convinced them that they shouldn’t mess with anything if it works. They’ve ( Read more... )

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dafyddcyhoeddwr September 30 2010, 15:48:47 UTC
This wonderfully sums up the bulk of the computer industry, and not just Microsoft: at work, we're constantly plagued by "upgrades" to our Enterprise-wide software backbone that are supposed to improve the product or fix previous mistakes, only to find new mistakes have been introduced, sometimes through the complexity of the whole thing (where the programmers have broken, or not understood, an interdependency), and sometimes through sheer idiocy (test code left in the "finished" product!). They've even blindly "improved" the product by upgrading it to a state where the essential processes their users have come to reply on are now broken and useless because they forged ahead to their own agenda, rather than their users' wants and needs.

It makes working in the industry frustrating, but I suppose it beats selling used cars ...

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