follow up to yesterday's post

[crazymeandave]

ok, so the bank charge issue has been resolved. i am not being made to pay the £20 fee for unauthorised borrowing

Comments

[djsynne]

They have to have told you baout it for sure

[mostly_farmless]

Dave, have you tried ringing Citizen's Advice Bureau for some free advice?

[spoox]

Curiously, I just had a letter today which has a proposed direct debit attached. It has something referred to as the Direct Debit Guarantee. Inter alia, it says that if there are any changes to the amount that you are due to pay then they must notify you ten days in advance. It also says that in the event of an error, you are entitled to an immediate refund.

[panzermensch101]

Did you get my message about the indemnity act?