A few words on cat nutrition by yours truly.

Oct 05, 2008 14:02

For once, I write in public, because I truly madly deeply hope the stupid bitch SOMEHOW finds my journal and reads this. Even though that is very unlikely to happen...

I :: THE ANNOYING CUSTOMER
Customer: Hi, do you have any other brands of kitten food? *shows me a bag of Royal Canin*
Me: Yeah, sure! How do want it to different from that one?
Read more... )

being a pet naturopath, i-wanna-saw-your-head-off, customer service yay, rants, animal health, work

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Comments 24

nadz0r October 5 2008, 13:43:46 UTC
You sound like me and fish - whenever someone starts to talk about fish and how they treat them, I get all 'you should be doing this and this and you should start out with this fish and only get this fish when you can commit to this and this' and people are always like 'oh it doesn't matter, we're just going to get goldfish' - which then sets me off on a whole new rant about how goldfish are poorly bred, have diseases, etc. etc.

anyway, the point of this is, people often don't want to do the best by their animals, even when you're more than willing to take the time to tell them how to have healthier animals. AND IT KILLS ME!!!!

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cnnmn October 5 2008, 13:55:26 UTC
I know. I have been in the pet industry for four years now, and I have been dealing with this issue the whole time. However, this person actually seemed like she wanted to do everything right. She wanted variation because she thought her cat was be bored. The problem is, she had a completely wrong idea about it, since she was all about human nutrition.

But yeah, people IGNORE my advice a whole lot. They might listen to me, and might even ask further questions, but in the end, they simply do not care enough: they will never get around doing things differently, so the problem just continues. No matter how helpful my info was.

However, this is the first time anyone goes completely ding-dong when I am doing my best to HELP THEM, and starts shouting at me like a maniac. She went completely mental, I'm telling you!

I don't have to take that crap. Not even in customer service.

And I was being so fucking friendly too.

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cnnmn October 5 2008, 18:27:24 UTC
Kaikkien eläinten ruokinnasta kinataan ja etenkin foorumeilla. Foorumeillahan ne pahimmat provot aina tapahtuu.

Yleensä se vääntö on kuitenkin lähinnä sitä, että ne Kitekatin tai Lupan syöttäjät puolustelee toisiaan kilpaa. Se on sitä "ihan hyvin nää on tälläkin pärjännyt!" -jauhantaa. Se osa mitä mä en ole kuitenkaan ikinä siinä ymmärtänyt, onkin se, että miksi syöttää eläintä väärin tietoisesti vaikka se nyt yhtäkkiä päällisin puolin näyttäisikin siltä että se hengissä pysyy. Eiköhän ne Kitekatin syöttäjätkin kuitenkin todellisuudessa tiedä, että kissa on lihansyöjä ( ... )

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cnnmn October 5 2008, 20:36:47 UTC
No älä nyt! Mä olen ainakin monesti nähnyt kun kissat grillaa hiiriä! Se on ihan luonnollista!

Tarkoitatko Barffauksella ihan barffausta niin kuin se tapahtuu koirilla (eli 60% luita) vai onko kissoilla joku oma versio siitä? Vai tarkoitatko ihan vaan muuten itsevalmistettua raakaruokaa?

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peccath October 5 2008, 17:30:34 UTC
You just need a huge grinder! Throw in that customer and your manager and feed them to the cat and the bearder dragon you mentioned earlier. No more veggies for the poor animals!

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finnky October 5 2008, 17:41:37 UTC
Whoh. Leaves me speechless.

This is why I find it really scary that almost everyone can have animals and children. (Talking about children, have you perchance seen the documentary "Jesus Camp"? Now, THAT's scary.)

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cnnmn October 5 2008, 18:28:53 UTC
That is true, except for the fact that I don't give a damn about children. :P

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finnky October 5 2008, 18:41:38 UTC
Haha, I actually saw that coming! :-þ

(The film is nonetheless great to see! Either you're into comedy/horror or none of the mentioned. o_O)

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happy_raincloud October 5 2008, 20:43:52 UTC
Uuugghhh... Kiiill heeer.

How often do you run into customers like that?

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cnnmn October 5 2008, 20:50:19 UTC
Do you mean stupid customers OR customers who just randomly go all schizo on me?

Stupid customers? Daily. Schizophrenic customers? This was the first one ever. That's why I am so shocked about it.

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happy_raincloud October 6 2008, 05:54:39 UTC
I meant stupid customers, but this one does seem extra special. I don't know how you managed to nod and smile at her after that.

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cnnmn October 7 2008, 07:43:51 UTC
If it was my own store, I would have asked her to either lower her voice, or leave. My reply to "I REALLY DON'T NEED TO HAVE THIS CONVERSATION WITH YOU" would have been something along the lines of "And I really don't have to sell you anything." ^_^

But when you are working for someone else.... You always have to be careful about what you say. People love to send complaints. *sigh*

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