Since IMO, when I've looked at it(and if you asked me, the FAQ on the official Ventra website isn't good IMO), it hasn't answered my biggest question about it. Can you use it and temporarily go to a minus balance on your Ventra card, if you're riding a CTA bus or Pace bus? I know on the Chicago Card(still am using it, since Ventra's been lazy and
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I haven't activated my card since I saw that it was a debit card that would draw directly from my bank account. Not ready to let the city have quite that much access...
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I'm currently still using my CTA card, which replenishes itself via a credit card charge when it dips below a certain level. The docs for the Ventra card suggest that I can set up a similar account, so I don't expect much to change beyond that.
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No idea if this is policy or if it'd be allowed again.
I would recommend against giving Ventra your bank account/cc info - they've already proven themselves incompetent. Something else I discovered is that they store your password either without encryption or with reversible encryption. I don't trust them to implement best practices around keeping my data secure.
Adam
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