that was premature

Aug 30, 2011 20:27

This morning I found my 2008 Honda Fit unable to start. After checking ( Read more... )

car, customer service

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Comments 7

rani23 August 31 2011, 01:05:06 UTC
Show them the coupon and ask for a refund? It wouldn't hurt to ask?

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cellio September 1 2011, 02:18:18 UTC
Definitely. Once I can get a live human. :-)

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ex_hrj August 31 2011, 04:07:41 UTC
Back when my Toyota wagon was newish but no longer under warranty, they told me the second time Part X went bad that it was a known defect and they'd replace it for free. A pity nobody mentioned it the first time ... when they evidently replaced it with the same defective part.

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cellio September 1 2011, 02:43:20 UTC
Oy. :-(

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starmalachite August 31 2011, 10:08:18 UTC
Sympathies. We just replaced my Mazda Protege last week after 8 years of dealing with a recurring electrical gremlin. It wasn't a known problem, & no one could find it to fix it, but it would every 6-12 months short out & destroy either the battery or the alternator & leave me sitting. (The gremlin moved into other systems as the car aged. We were *very* grateful when it left the car alarm to instead play poltergeist with the audio system.) Trouble was, I couldn't in good conscience sell it, trade it in or give it away -- full disclosure = no sale. It finally had an issue major enough that junking it made sense, & we hope for far fewer surprises from our new vehicle.

Edited for clarity.

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cellio September 1 2011, 02:44:07 UTC
Wow, that sounds dire. What did you replace it with?

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starmalachite September 1 2011, 03:23:57 UTC
OK, that was weird -- my reply to your *next* post & your reply to my comment just crossed in the ether. About a second after I hit Send, the notification for your comment arrived ( ... )

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