they really ought to update their database

Mar 05, 2008 21:11

Last fall I got a recall notice for my Golf, and dutifully mailed the "I no longer own this car" card back to VW (the day after I bought my Fit, in fact). That, however, does not seem to have had any effect on mailings from my local dealership. These letters are usually good for a snark or two; they are written by either an optimist or someone ( Read more... )

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Comments 5

ichur72 March 6 2008, 02:39:55 UTC
We've been very happy with our VW (2006 Jetta TDI) so far. It's a pity you ended up with a rotten one.

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cellio March 6 2008, 03:12:38 UTC
Definitely a pity, yes. The Golf got a lot of the design nuances right; there are small things I miss in the Fit (and in other cars I've driven). The Golf was fun to drive. But it had quality problems. Now a good dealer could have made up for that, but my dealer was incompetent, slimy, and abusive. A manufacturer could have made up for a bad dealer, but my letters to VW HQ about the problems did not yield answers. So at some point, it doesn't matter how nice the design is if you can't count on the company to deliver a quality product, and that's unfortunately what happened to me.

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estherchaya March 6 2008, 02:46:25 UTC
that's beautiful. :)

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zevabe March 6 2008, 14:55:58 UTC
Because the school computers have a very new (and rather frustratingly designed) version of Word, I can tell that the green lines have switched to blue. Perhaps because people thought "well, red is bad, so green must mean the word is good, right?" Alternatively, because of red-green color blindness.

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cellio March 7 2008, 02:43:35 UTC
Thanks for the update. I use Word only under durress, and with its spelling and grammar checkers not at all, so I hadn't noticed. (I don't know if the version on my work computer is new enough anyway. I don't have MS Office on my home computer.)

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