You know, if there's one thing I really dislike it's being treated like a moron when I'm buying something from someone. This happened to me yesterday, and I'm still fizzing about it
( Read more... )
What a bastard! So Idiota thought .5 an hour was acceptable for LUNCH? It might not even had been so bad if you guys hadn't been waiting so long in the first place. Not McDonald's...damn straight it isn't. They actually try to be accomadating to the people who pay their rent. Grrrr....I can't abide anyone who'd treat Ms. Thang with anything but 1st class service. *grumbles to self*
A similar thing happened to my husband and I a couple weeks ago. We went to a restaurant where you could seat yourself. There was only one other couple in there. We waited 20 minutes for someone to come and see if we wanted drinks/menus and then we up and left. I mean, there's slow and then there's slow.
Under normal circumstances I would have left too - except yesterday,the only alternative was a hot dog stall in the showground itself. I realise in the depths of the countryside it can be hard to get staff, but even so.
I thought you Scots were less restrained than the verrrry polite Brits.
Not especially. My two colleagues - Scots to the core - were quite happy to crawl out of there merely muttering under their breaths, and heaven forefend that they ever COMPLAIN!
During my (so far) one trip to England my friends and I stopped at a small place to eat. It was set up sort of cafeteria style in that you picked up a tray and picked out some items that were pre-cooked. However some things had to be cooked on the spot. We ordered our food and waited at a table. Mine was an "American hamburger" (back when I was still a carnivore), and one friend ordered baked chicken. She had severe allergies to "anything with a hoof" and the chicken was pretty much the only thing on the menu she could eat.
Everyone else received their food fairly quickly, but I was left waiting while most of the others were eating. I say "most" because the woman who'd ordered the chicken found a load of beef gravy covering nearly everything on the plate, all the side-dishes included. She tried valiantly to find *something* on the plate to eat but pretty much everything was in the gravy.
Meanwhile, I was still waiting at least ten minutes later. I asked what was taking so long and was haughtily told this was an American hamburger
( ... )
They couldn't get rid of us soon enough and we wondered about the level of service people were used to in the UK.
The fact that I felt angry enough to rant about it shows that it's not the sort of thing that happens every day, but it still happens far too often for my liking. The trouble is, most people won't complain. They just don't go back there, but that's no good if the offending parties don't know about it.
A long time ago I started making efforts to comment on wait-staff on both sides of the issue. Yes, there's always a good tip for excellent service. But there's also a special talk with the manager to make sure they're aware I was happy as well.
And if I'm not happy with the service at all, there's a smaller tip and a talk with the manager as well. Occasionally I'll find out that the server is new at which point I say something applicable to soften the blow. And I always make sure that, if necessary, the manager knows what I'm saying isn't a rant, but something meant to be helpful for the server. (Unless of course, it truly *needs* to be a rant.)
A postscript about the UK dinner experience. I was told by a Canadian after the fact that it could very well have been the fact of our nationality that led to the less-than-stellar reactions. It was during the first Bush administration as I remember and the general attitude towards US folks wasn't very welcoming in most countries.
Comments 9
Reply
Reply
Reply
Reply
I thought you Scots were less restrained than the verrrry polite Brits. Complain when complaints are necessary.
Reply
Not especially. My two colleagues - Scots to the core - were quite happy to crawl out of there merely muttering under their breaths, and heaven forefend that they ever COMPLAIN!
Reply
Everyone else received their food fairly quickly, but I was left waiting while most of the others were eating. I say "most" because the woman who'd ordered the chicken found a load of beef gravy covering nearly everything on the plate, all the side-dishes included. She tried valiantly to find *something* on the plate to eat but pretty much everything was in the gravy.
Meanwhile, I was still waiting at least ten minutes later. I asked what was taking so long and was haughtily told this was an American hamburger ( ... )
Reply
The fact that I felt angry enough to rant about it shows that it's not the sort of thing that happens every day, but it still happens far too often for my liking. The trouble is, most people won't complain. They just don't go back there, but that's no good if the offending parties don't know about it.
Reply
And if I'm not happy with the service at all, there's a smaller tip and a talk with the manager as well. Occasionally I'll find out that the server is new at which point I say something applicable to soften the blow. And I always make sure that, if necessary, the manager knows what I'm saying isn't a rant, but something meant to be helpful for the server. (Unless of course, it truly *needs* to be a rant.)
A postscript about the UK dinner experience. I was told by a Canadian after the fact that it could very well have been the fact of our nationality that led to the less-than-stellar reactions. It was during the first Bush administration as I remember and the general attitude towards US folks wasn't very welcoming in most countries.
Reply
Leave a comment