Comments | caffienekitty: Please hold, your call will be ignored in priority sequence

caffienekitty

Please hold, your call will be ignored in priority sequence

Jun 03, 2009 19:15

My ISP's on-hold recording seems to be designed to drive people psychotic. It's the usual mix of music, 'thank you for holding' messages and advertising, all cutting each other off at random intervals. ( Here's a short transcript: )

tech, blithering, wtf, life

Comments 13

phoenix_rose_up June 4 2009, 02:39:50 UTC

who's your isp?? (is curious)

caffienekitty June 4 2009, 04:42:23 UTC

Let's just say I'm finding it particulary apt that it's name is a four-letter word. It's not that bad, really, but that on-hold track could be used as a torture in Hell.

phoenix_rose_up June 4 2009, 11:56:14 UTC

ah yes i think i know who it is.. they're being dicks lately if its who i think it is....

brigid_tanner June 4 2009, 03:33:24 UTC

That might be more entertaining than the usual crap ;) Just cause you don't know what's next.

caffienekitty June 4 2009, 04:47:01 UTC

I don't know whether I percieve things oddly or what, but that was akin to migraine aura for me. Like... a sentence started and mentally I'm still completing it but the next one starts immediately and needs completed and so on and it just built to a point where it was making me physically ill. :-P

Cognitive cacophony. It's one of the smaller reasons why I can't do crowds. :-/

brigid_tanner June 4 2009, 12:00:26 UTC

Sorry! I can see where that would be a nightmare for you.

spuffylvr3 June 4 2009, 04:18:45 UTC

You know what sucks more? Being put on one of those holds and then going online to try and fix it yourself and finding out that you've been placed on hold for no reason... because customer service is closed! I seriously was placed on one of those holds for 15 minutes before figuring that out! Yeesh!

At least the randomness of their recording could keep things interesting, no?

~Nicole

caffienekitty June 4 2009, 04:50:49 UTC

You know what sucks more? Being put on one of those holds and then going online to try and fix it yourself and finding out that you've been placed on hold for no reason... because customer service is closed!

Hee! Yeah, that would suck. I was on hold for half an hour for a tech once a long while back and ended up solving the problem myself while I was on hold.

At least the randomness of their recording could keep things interesting, no?

Gnh. Nauseating. I'd take straight music with an ad and a please wait message between songs, or even dead silence except for a 'peep' every 5 or ten seconds to let you know you were still on hold over that cacophonous mishmash.

aescu June 4 2009, 13:22:52 UTC

Well isn't that what tech support and telephone queues are for? To drive sane people nuts?

When I get this 'please hold the line' blabla my brain usually goes in standby mode. Until now I always managed to come back from hibernation quick enough but I'm sure at some time in the future there will be a puzzeled technician hearing only relaxed breathing on the line...

caffienekitty June 4 2009, 16:09:15 UTC

When I get this 'please hold the line' blabla my brain usually goes in standby mode.

Ususally that's the case, but everytime it interrupts, it seems for a second that someone's picked up, but it's just another automated message. :-P

choreograph999 June 4 2009, 18:16:50 UTC

That is freaking hysterical!!!! I'm sorry you had to sit through that.

caffienekitty June 5 2009, 01:45:06 UTC

Meh. I'm sorry I needed to phone tech support at all. They didn't tell me anything I hadn't already figured out.