Just joined this community, and thought I would say hi. Just got through my 7th Christmas as a bookseller, and is it just me, or are people getting worse? No wonder stats say that most retail employees retire after the Christmas season
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My last store, while I loved it beyond belief and all the people who worked there, was a NIGHTMARE during Christmas. Christmas Eve was the worst: tons of panicked people running in and bitching at me because they didn't get their order from bn.com, and then getting really mad when I would inform them that we have nothing to do with bn.com and therefore can't help them. Also, Christmas Eve was *insane*. That store was located in a very wealthy area in South Florida.
This year, after moving to Virginia and transferring to another B&N, I was so dreading Christmas Eve. But it really wasn't 1/10th as bad. This is a much less wealthy area, it's pretty middle class. So my conclusion is that working class people think ahead and get their crap done for Christmas, whereas the wealthy are too busy I don't know, buying yachts to get their shopping done in time.
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