FAQs

[blackwhitegold]

• Who owns blackwhitegold?
Valencia (Shilin)!


• List of email addresses that blackwhitegold use
For issuing of invoices/mailing list/inquiries:
- BWG.orders@gmail.com


• We only operate under these bank accounts.
  Please do not transfer before receiving a payment advice from us.
Our account numbers are:

POSB Savings Account 209-46847-6 (STRICTLY FOR CERTAIN COLLECTIONS)


• How to order:
Simply leave a comment with the following details and we'll email you the payment details:
Name:
Email Address:
Item name/code:
Confirmed: Yes/No

*Note: Inquiring on the item does not mean that you are confirming the purchase.


• For local orders, we accept:
DBS/POSB ibanking Transfer
DBS/POSB ATM Transfer
UOB ibanking Transfer
UOB ATM Transfer
Interbank Transfer

*Note: Payment has to be made withing 24 hours.


• Shipping methods:
Shipping will be via normal or registered postage by Singpost.
Postage rates will depend on the weight (between $1 - $2)
For registered postage, it will be $2.24 on top of the normal postage rates.
Please allow 1-3 days for the item to reach you after it has been mailed out.
Registered article tracking number will be given upon request.
Currently, blackwhitegold only ships within Singapore.
We do not accept international orders.

Meet-ups are only available upon request.
Time and day are subject to my availability.
We will try my best to find a time and day for meet-ups whereby both parties are available.


• Mailing Days:
blackwhitegold will mail out items on Mondays and Thursdays.


• Is bargaining/trades allowed?
  NO TRADES.
  Prices stated are fixed and strictly non-negotiable.