Usually, when I get a call from an emeritus faculty member, I wince. Most of the guys--and they are overwhelmingly guys--are nice, especially to me, but troubleshooting their technical issues can be an exercise in frustration. Trying to walk someone on dial-up through migrating his email from Eudora to Thunderbird, or explaining why he has to
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... it's probably something that's happened before, for many of the same reasons you write.
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