Sigh...

[snip_shots]

I think I'm the unluckiest person that does online shopping. I ordered TVD's flutter sleeve tunic in blue and the tweed skirt on Tuesday. My items were shipped on Wednesday and I emailed TVD to get my tracking number. They replied me 6 hours later after they've shipped my items that my tunic was defected and it was the last piece. (why can't

Comments

[sehr_ethereal]

dunno whether to laugh or cry for you regarding the "congrats" part. blogshops need to be careful when using templates lol.

received a credit note from TSR recently for lost mail and the template read "we have received your return item", making me think that they actually did but i paused for a moment and realized it was unlikely to be possible and it was just their standard email, else they would have informed me.

also, i don't think its right for blogshops to give customers credit notes instead of refunds when there are defective pieces! :( not even our fault to begin with and we are "penalize" just for their convenience?

[snip_shots]

I know right! Argh, I read the credit note/voucher email first and I really thought I won something. Ended up there was something wrong with my order instead. :(

Oh man, if I were you I will email them to ask! Blogshops sometimes need some prompting through emails. You didn't send back via registered mail? I always do via reg as I scared it will be lost, moreover its the festive season!

Yeah, I should have gotten a full refund. I have to pay an additional $1.50 for reg post when I reordered the same blouse in a different colour. SIAN.