cold and warm

[bebepats]

all in a call center agent's day's work...

Agent: "Ma'am, someone was supposed to cold transfer you, I mean, transfer you warmly."

LOL

Comments

[anonymous]

hi! do u still have those excel quizzes? can you please send them to me? i was searching the net and i stumbled upon the forum. Phoebe Aguilar
(whiskered_cat@yahoo.com)

[bebepats]

hi. sorry, i don't have the excel quizzes anymore. changed pc's and didn't save them.