What is it about modern consumer operating systems that has cast the perfectly useful idea of "version number" into disfavor?
I mean, it's bad enough that Windows gave it up after Y2K ... ME, XP, and now Vista (née Longhorn, aka Aero).
... But Apple? Okay, seriously, guys: Enough is enough. Yes, the cat thing was cute. But it's overstayed
(
Read more... )
Comments 37
Reply
(The comment has been removed)
Reply
Reply
Reply
Reply
Windows?
T.S.: "Do you know what version of Windows you're running?"
Customer: "Uhhh... I think it's Word Explorer 5."
T.S.: "Right. OK, click on the 'Start' menu in the lower left-hand corner, and ..."
Customer: "I don't see 'Start'."
T.S.: "Uh, OK. You must be running Vista then."
Customer: "OH WAIT! There it is, the lower left-hand corner."
T.S.: *headdesk headdesk headdesk*
Reply
Reply
T.S.: "OK, so let's look at your dialup connections. Click on 'Connect To'..."
Customer: "Don't see 'Connect To'."
T.S.: "Right. Click on Control Panel then. Now, in the top left corner, does it say 'Switch to Classic View', or does it say 'Switch to Category View'?"
Customer: "You used too many words there."
Reply
Unfortunately, this occasionally backfires:
T.S.: (question printed above)
Customer: "A whole bunch of individual little icons."
T.S.: "Alright, then find the one that says 'Network Connections.'"
Customer: "I don't see that. Did you mean 'Network and Internet Connections'?" [which is only in Category View]
T.S.: "Um, yes." *headdesk*
Reply
On the other hand, many of those people are software engineers, very used to referring to projects by code names.
Reply
Leave a comment