LIFE SUCKS! =(

[badly_knitted]

So, yesterday I went to do the laundry and found the washing machine didn't work. It's getting on in years and had been a bit iffy for a while, so it wasn't a huge surprise. I figured as it was quite a few years old and not under warranty I should replace it rather than get it repaired, and since there were Black Friday deals to be had, the timing

Comments

[scripsi]

How unserviceminded of them! I hope it gets solved for you! *hugs*

[badly_knitted]

It just beggars belief! And a lot of places won't even take the old appliance away, you have to dispose of it yourself. How, I have no idea. It's not like people can put their old washing machine in the car and take it to the tip. This has turned from an annoying problem into a nightmare.

Thank you *hugs back*

[zazajb]

Hi J
What a ridiculous thing for them to say for someone living alone - you are right about paying more & getting less for it.
Do you have a 'helping hands' association near you? They will usually have someone who can help and for small cost of a donation to cover petrol. They are usually semi retired/retired/early retired who want to keep busy but not necessarily go out to work. Ours are quite good here as they did stuff for my neighbour when we weren't around during the day.
*hugs tight*
D xxx

[badly_knitted]

I'll have to look into that for future reference, I think there is, but I don't have the details. The old people's home up the top of the street has a handyman who's told me he'll help with anything house related, but I don't know if this would be something he can do. Thankfully Collin is fairly handy and has brothers who lend a hand when needed, he thinks they can sort it. The water supply is disconnected, he just can't do the waste pipe without getting a valve of some sort so I can still use the sink without swamping the cupboard underneath. I just don't understand why companies who sell white goods don't have an automatic policy of disconnecting the old appliance, installing the new one and taking the old one away. that should be the standard for all. I really didn't need more stress piled on me *droops*

*hugs back* Thank you.

[badly_knitted]

My friend is working on the problem, he's going to enlist the assistance of a brother or two, but the whole thing is a nightmare. It's so ridiculous. If they're qualified to fit a machine they must be qualified to remove one, it's the same process just in reverse.

Apparently it's the same with cookers with the added problem that it's illegal now for a homeowner to do anything to their electrics, even changing a plug, so if you get a new cooker, first you have to pay a qualified electrician to disconnect the old one. *rolls eyes* the world is going insane.

[badly_knitted]

I'm still interested, but this year's been so chaotic that I haven't even downloaded all that you sent me so far, it's all still waiting in my emails, which need going through when I can find the time, assuming my email will even let me log in, which is hit and miss most days *sigh*

They're taking the old washing machine away, that's included in the price of the new one, they're just not allowed to disconnect the old one, which is why the whole thing makes no sense. I could understand if I'd only paid to have the new one delivered, but they specifically say delivery, installation and recycling of the old machine is included. You only find out later that they don't disconnect the old machine. It's stupid. Liability? Where is there any difference in liability between removing one and fitting another? It's the same process, just in reverse.

Thank you!

[owensheart]

I know what you mean about service, my husband orders some wooden boards for his train set and when the guy delivered them I was told he was not allowed to put them in the garage for me, I had to do that, the boards are twice my size and my husband is disabled. I did get him finally to agree to just put them inside the garage door but still what is wrong with people these days that they are so reluctant to help.

hope it all gets sorted for you dear.

[badly_knitted]

Oh, that is so ridiculous! They can carry them right to the door and that's it? That's not a proper delivery. I don't know what's wrong with companies these days.

I hope so too, my friend said he'll call me when he and one of his brothers are going to come and move the washer. Glad it wasn't today in the pouring rain and high winds! It's such a nuisance though. I thought I was paying for everything. Goodness knows what really elderly or disabled people would do.